Thursday, June 26, 2008 8:48 PM
Seriously I dont know how to respect ERIC. How to repect your AM (assistant Manager)
when he dont know anything. Keep on create trouble for us.
ET (Eileen Tan, Ticketing Manager) pass a booking to me, HKG Free and Easy.
when I was on the phone with the customer, although I am not sure the actual location for Novetel in Nathan Rd but He shouting behind me that the hotel is at Tsimshatsui
so today when my client came down to make payment and collect the e-ticket and service voucher and found out that the hotel is not at that area, is at Jordon.
So I go ask him what to do cause she was making a big fuss.
guess what he told me. he told me that just nxt station only, can walk over
but the thing is he told them at Tsimshatsui.
I told him he is the one who tell her the location.
so he started to panic. then say ask ET to settle cause is ET's fren.
but the thing is.. he is the one who create the trouble how can ask ET to settle...
then put the blame on me say I never ask them the actual location that they want.
